Privacy Policy

INTRODUCTION

At Narked at 90 Ltd, we are committed to ensuring that your personal information is protected and never misused.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, the control you have over your personal information and the procedures we have in place to protect it.

We take full responsibility for the security of the personal information we collect about you, we aim to be transparent about how we handle it and we aim to give you complete control over the retention or deletion of your personal information.

In this Privacy Policy when we refer to “Narked at 90”, “us”, “we”, “our”, we mean the company Narked at 90 Ltd of 15 Bentley Court, Paterson Rd, Wellingborough, NN8 4BQ, UK.

DATA PROTECTION FRAMEWORK

Narked at 90 Ltd is based within the United Kingdom, and as such is registered with the Information Commissioner’s Office (ICO) as a Data Controller under the UK Data Protection Act 2018. We have aligned our Privacy Policy with the UK General Data Protection Regulation (UK GDPR). For more information visit the ICO site https://ico.org.uk.

Narked at 90 has completed applicable Data Protection Impact Assessments for all areas of our business and activities related to our business that involve the control and processing of personal information.

PRIVACY PRINCIPLES

Privacy Policies can be complicated. We have tried to make ours as clear as possible. To help, this is a brief summary of our privacy principles.

We:

Will only ask for or collect the personal information we need to provide and improve the service, products and experiences our customers expect.
Give you control over the personal information we hold about you to ensure it is accurate and reflects your preferences.
Make sure your personal information is always secure and protected.
Are fair and transparent about how we use the personal information we hold.
Only ever use your personal information for the purposes that you trusted us to use it for.
Will never sell or give away your personal information.
Respect your choices and will inform you if there are important changes that affect your personal information or how we use it.
Take responsibility for the personal information that we hold about you.
Where data is given by “Consent” we will make sure this is an active opt-in for a specific and unambiguous purpose. That is, an act of silence, pre-ticked boxes or inactivity do not qualify as an opt-in.

These principles demonstrate our commitment to protecting your privacy and handling your personal information in the right way. This Policy applies whether you purchase goods or services from us from the Narkedat90.com website, via telephone, email, or from a visit to our premises.

WHAT PERSONAL DATA DO WE COLLECT?

Narked at 90 may collect the following information about you:

Order Data: When you place an order for goods or services on our website, by telephone or in person, we may collect: your name, email address, billing address, shipping address, company name (if applicable), VAT number (if applicable) and payment card details. If you do not provide this information, you may not be able to purchase goods or services from us.
Your communication and marketing preferences;
Your on-line browsing activities on the Narked at 90 website;
Your interests, preferences, feedback and survey responses;
Your correspondence and communications with Narked at 90; and
Other publicly available personal data, including any which you have shared via a public platform (such as a public Facebook page).

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy.

PERSONAL DATA WE DO NOT COLLECT

Sensitive Personal Information
We do not knowingly or intentionally collect what is commonly referred to as ‘special category data’ such as religion, health status, ethnic origin, political views, union membership, your biometric information, sexual orientation etc. Please do not submit sensitive personal information about yourself to Narked at 90.

Children’s Personal Data
The Narkedat90.com website and sales channels are not directed to children under the age of 13. If you learn that a child under the age of 13 has provided us with their personal information without having parental consent, please contact the Company via info@narkedat90.com immediately so that we can take appropriate action.

HOW WE USE YOUR DATA

General

Narked at 90 uses your personal data:

to provide goods and services to you;
to make a tailored website available to you;
to manage any registered account(s) that you hold with us;
to verify your identity;
for crime and fraud prevention, detection and related purposes;
for product warranty purposes where applicable;
to inform you of any safety notices and/or product recalls;
to contact you electronically with important product updates, such as firmware and software upgrades;
with your agreement: to contact you electronically about promotional offers and products and services which we think may interest you;
to enable Narked at 90 to manage customer service interactions with you; and
where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

Promotional Communications

Narked at 90 aims to inform existing customers about products & services which are of interest and relevance. We will also send such emails to individuals who have opted to receive our newsletters.

You have the right to opt out of receiving promotional communications at any time, by:

changing your marketing preferences in the Account Information section of your Narked at 90 account;
making use of the simple "unsubscribe" link in emails; and/or
contacting our team at info@narkedat90.com.

Sharing Data With Third Parties

We may share your data with:

Service Providers: In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT, delivery (couriers), and marketing service providers. Narked at 90 only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls.
Credit Reference Agencies: Where necessary for card payments.
Governmental Bodies: Regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so to comply with legal obligations or exercise our legal rights.

We will never sell or rent our customer data to other organisations for marketing purposes.

International Transfers

To deliver products and services to you, it is sometimes necessary for Narked at 90 to share your data outside of the United Kingdom or the European Economic Area (EEA).

If this happens, we will ensure that the transfer will be compliant with data protection law and all personal data will be secure. We ensure that any US-based providers are certified under the UK Extension to the EU-US Data Privacy Framework, or we utilise the UK International Data Transfer Agreement (IDTA).

COOKIE POLICY

Our websites use cookies to collect information. This includes information about pages viewed, products purchased and the customer journey around our websites.

What are cookies?

Cookies are small data files which are placed on your computer or other devices (such as smart phones or tablets) as you browse this website. They are used to ‘remember’ when your computer or device accesses our website. Cookies are essential for the effective operation of our website and to help you shop with us online.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Please note: if you disable all cookies, you will be unable to complete a purchase on our site.

HOW LONG DO WE KEEP YOUR DATA?

We will retain your data for no longer than necessary for the purposes set out in this Policy.

Contractual/Financial Data: Personal data collected for the purpose of completing a contract in the sale of goods and services will be retained for at least 6 years, which is the time we are obliged by HMRC to keep a record of all financial transactions.
Oxygen Sensor Register: We will retain this personal information for as long as that person continues to own a sensor unless they request we remove them from the register.
Warranty Data: When customers purchase our products, we will keep data relating to their warranty status for the duration of the warranty plus a reasonable period for legal claims.

LEGAL BASIS FOR USING YOUR DATA

We are required to set out the legal basis for our ‘processing’ of personal data.

Contractual Necessity: We need the mandatory information collected by our checkout form to establish who the contract is with and to contact you to fulfil our obligations (delivery, invoicing).
Legal Obligation: We have a legal obligation to keep accounting records for HMRC.
Legitimate Interests: Promoting our products to existing customers; improving our services; preventing fraud; and handling safety recalls.
Consent: For sending direct marketing to prospective customers who are not yet customers.

HOW WE PROTECT YOUR DATA

Narked at 90 Ltd is committed to keeping your personal data safe and secure. Our security measures include encryption of data, regular cyber security assessments, and secure SSL encryption for all web transactions.

SSL Encryption: When purchasing goods online from narkedat90.com, your card details are SSL encrypted. We do not store your full card number on our servers.

Where we store your personal information: All of your customer data uploaded to Narked at 90 is stored on ISO27001 accredited hosting services inside the UK or EEA.

YOUR RIGHTS

Under GDPR you have the following rights:

the right to ask what personal data we hold about you at any time (Subject Access Request);
the right to ask us to update and correct any out-of-date or incorrect personal data;
the right to request deletion of your data (Right to be Forgotten), subject to our legal obligations to keep financial records; and
the right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please email Narked at 90 Ltd using info@narkedat90.com.

CONTACT INFORMATION

If you have any questions about how Narked at 90 Ltd uses your personal data, please contact us:

Phone: (+44) 01933 681255
Email: info@narkedat90.com
Post: Narked at 90 Ltd, 15 Bentley Court, Paterson Rd, Wellingborough, Northants, NN8 4BQ, UK

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you feel we have not handled your data correctly.

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

Cookie Name	Cookie Description
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.

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